Business Software & Automation Experts

Helping businesses in across Australia choose, implement and integrate software systems that save time and cut cost.

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What We Do

Our Mission

At HeffCo, we help Queensland businesses make smarter software decisions. Whether you need a CRM, point-of-sale system, or complete business automation setup, we identify inefficiencies, recommend fit-for-purpose tools, and implement them seamlessly.

Our mission is to empower local companies with technology that delivers clarity, control, and measurable results. From retail and trades to professional services, HeffCo simplifies the way you work so you can focus on scaling your business — not managing software.

Services

We understand that every business is unique, which is why we provide tailored solutions to meet the specific needs of our clients. Our solutions are designed to help small businesses optimize their technology solutions and achieve their goals. From CRM setup and point-of-sale (POS) integration to business management and automation tools, we handle everything from consultation to implementation. Our local team works with you to simplify operations, save time, and boost performance — using world-class software tailored to your needs.

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Frequently Asked Questions

Please reach us at info@heffco.com.au if you cannot find an answer to your question.

What does HeffCo actually do?

HeffCo helps businesses streamline their operations by selecting and setting up the right software—whether that’s a POS system like Square, a CRM for customer management, or a complete business management solution. We handle the tech setup, integration, and training so you can focus on running your business.

Who do you typically work with?

We work with small to medium-sized businesses across Queensland—including Rockhampton, Bundaberg, Hervey Bay, the Sunshine Coast, and Brisbane. Our clients range from startups looking to get their systems right from day one to established businesses ready to upgrade and grow efficiently.

How do you choose the best software for my business?

We start by understanding how your business operates and where your pain points are. Then, we compare and test software options to recommend the most effective and scalable solution for your needs and budget.

Can HeffCo help us migrate from our old system?

Yes. We manage the entire migration process—transferring your data, integrating new tools with your existing systems, and ensuring minimal disruption to your operations.

What makes HeffCo different from other IT or software consultants?

We’re not just tech people—we understand business operations. Our approach is practical and results-driven, focused on simplifying your workflow, not adding more complexity. We also stay local and accessible, providing ongoing support long after setup.

How long does the setup process take?

It depends on the size of your business and the complexity of the systems involved. A simple POS setup can be ready within days, while a full CRM or multi-location rollout might take a few months. We’ll provide a clear timeline upfront.

What if my team isn’t very tech-savvy?

No problem. We provide hands-on training and easy-to-follow guides so your staff feels confident using the new system. Our goal is to make technology work for your team, not frustrate them.

Do you offer ongoing support after implementation?

Yes, we offer ongoing support and maintenance plans to ensure your systems continue running smoothly. Whether you need troubleshooting, upgrades, or new integrations, we’re always available to help.

Business Software & Automation Experts

We are an official Odoo integration partner

What We Do

Our Mission

Services

Frequently Asked Questions

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